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Қателер
Android App crashes after startup
ROM: Cyanogenmod via Freexperia
Issue: Crashes after choosing Fraction
Hi, as per subject, the app immediately kicks me back to the main screen after I choose a fraction on the phone. Can't send a bug report from the app itself as it simply crashes. Not sure if I can offer you any further information other than this. Please advise?
Answer
Geminianeyes, unfortunately for now we were unable to reproduce your bug. We will look closer to that error, but we would appreciate if you were so kind to send us a log from your phone which is associated with that bug. You can use a variety of applications to do so, for example alogcat.
To do so:
1. Download alogcat from Play Store.
2. Open it. You will see logs from your phone.
3. Minimize it by pressing home button.
4. Open Streetquest and proceed to next screens.
5. When error will occur open alogcat app once again. Open menu and choose save. Log associated with a bug will be saved in memory.
5. Now you have to find the file with log (which is located in sdcard/alogcat directory) and send it to us (streetquestteam@gmail.com).
We will be grateful for your help.
Thanks for your contribution
Hi, I've emailed the logs to you. Sorry for the late response, I didn't get a notice that you had replied to me. ><
Customer support service by UserEcho
Geminianeyes, unfortunately for now we were unable to reproduce your bug. We will look closer to that error, but we would appreciate if you were so kind to send us a log from your phone which is associated with that bug. You can use a variety of applications to do so, for example alogcat.
To do so:
1. Download alogcat from Play Store.
2. Open it. You will see logs from your phone.
3. Minimize it by pressing home button.
4. Open Streetquest and proceed to next screens.
5. When error will occur open alogcat app once again. Open menu and choose save. Log associated with a bug will be saved in memory.
5. Now you have to find the file with log (which is located in sdcard/alogcat directory) and send it to us (streetquestteam@gmail.com).
We will be grateful for your help.
Thanks for your contribution