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Errores
Street Quest crashed
I ran 6K this morning but when I got home Street Quest had just stopped, and I didn't get my points! That's the second time this happened.
I did a quest 'just running' trying to score some points! It was really frustrating I didn't get any for my efforts.
Respuesta
Hi,
we are currently investigating this issue, and do our best to at least recover your points and fix it in the next Streetquest version.
If you were so kind to send us crash report by clicking such button when it happens or a log from your phone which is associated with that bug. You can use a variety of applications to get the log, for example alogcat.
To do so:
1. Download alogcat from Play Store.
2. Open it. You will see logs from your phone.
3. Minimize it by pressing home button.
4. Open Streetquest and proceed to next screens.
5. When error will occur open alogcat app once again. Open menu and choose save. Log associated with a bug will be saved in memory.
5. Now you have to find the file with log (which is located in sdcard/alogcat directory) and send it to us (streetquestteam@gmail.com).
We will be grateful for your help.
Thanks a lot for this report!
Servicio de atención al cliente por UserEcho
Hi,
we are currently investigating this issue, and do our best to at least recover your points and fix it in the next Streetquest version.
If you were so kind to send us crash report by clicking such button when it happens or a log from your phone which is associated with that bug. You can use a variety of applications to get the log, for example alogcat.
To do so:
1. Download alogcat from Play Store.
2. Open it. You will see logs from your phone.
3. Minimize it by pressing home button.
4. Open Streetquest and proceed to next screens.
5. When error will occur open alogcat app once again. Open menu and choose save. Log associated with a bug will be saved in memory.
5. Now you have to find the file with log (which is located in sdcard/alogcat directory) and send it to us (streetquestteam@gmail.com).
We will be grateful for your help.
Thanks a lot for this report!